Richmond Community FCU
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Warning: Fraudulent E-mail

Richmond Community Federal Credit Union has recently learned of an e-mail scam attempting to obtain cardholder information. This e-mail is false and should be deleted. Please see details of this scam below: 

Dear Cardholder,

This is your official notification from eZCardInfo.com that your account will be deactivated and deleted if not updated immediately. Previous notifications have been sent to the Billing Contact assigned to this account. As the Primary Cardholder, you must update your account or it will be deactivated and deleted. If you intend to use this service in the future, you must take action at once!

To start the update process, please follow the link below :

https://www.ezcardinfo.com/Login.aspx

Thank you for using eZCardInfo.com services. We appreciate your business and the opportunity to serve you.
Please do not reply to this message. For any inquiries, contact Customer Service.

Thank you,
eZCardInfo.com

How to Protect Yourself

  • Treat the e-mail with suspicion. Never provide your personal information in response to an unsolicited request, whether it is over phone or over the Internet. E-mails and Internet pages created by phishers may look exactly like the real thing. They may even have a fake padlock icon that ordinarily is used to denote a secure site. If you did not initiate the communication, you should not provide any information.
  • Do not reply to the e-mail or respond by clicking on a link within the e-mail message. Richmond Community FCU will never ask you to provide any kind of confidential or financial details via an e-mail request.
  • Contact Richmond Community FCU as soon as possible to report the suspicious e-mail.
  • Never provide your password over the phone or in response to an unsolicited Internet request.
  • Review account statements to regularly ensure all charges are correct. If your account statement is late in arriving, contact your financial institution to find out why. If your financial institution offers electronic account access, periodically review activity online to catch suspicious activity.